Post Sales Support & Maintenance
In the past 12+ years, Sam-Tech has technologically advanced with a wide range of maintenance services. Our maintenance service packages are available with a range of options designed to give our customers complete flexibility over the type of cover that best suits the requirements and budget.
We take care of your hardware installation and troubleshooting with complete professionalism in a timely manner. Sam-Tech serves its clients with similar work ethics. Qualified IT engineers from our team will provide remote technical assistance by diagnosing, configuring, and troubleshooting for any Products which is covered under our After-sales Support Service Program. we have experienced and certified engineers to take care of your IT Installations, software upgrades& Professional services.
Sam-Tech provides customers with technical telephone support, advance parts replacement, software upgrades and updates, and access to our enhanced support portal. We will effectively keep a track of seemingly endless serial numbers, contracts, license renewal dates, end-of-life dates and so much more that can be a drain on valuable IT resources. Our proven and systematic processes ‘After Sales Support’ ensure thorough record keeping of all your multi-vendor IT assets, freeing your IT team to work on strategic initiatives.