An In-Depth Look at the Types of IT Enterprise Systems
Modern businesses rely heavily on enterprise systems to streamline operations and enhance efficiency. In fact, these systems serve as the backbone of a company’s IT infrastructure. A good IT support enterprise system integrates various processes and enables seamless collaboration across departments. From managing customer relationships to optimizing supply chains, enterprise systems are essential in organizations of all sizes.
Wondering which enterprise systems you need for your business? To determine that, you would first need to know about the different types of IT enterprise systems in use today. That’s precisely what we will discuss here. We will talk about the top enterprise systems and what role they play in modern business operations.
An Overview of Enterprise Systems and Their Types
Before we dive in and discuss the types of IT enterprise systems, let us quickly go over the basic definition of enterprise systems. Essentially, these are digital applications that help organizations manage their data and operations. Enterprise systems can also be made up of databases and modules that integrate business processes and functional areas. Let us take a look at the most popular IT enterprise systems of today.
1. Enterprise Resource Planning
ERP or enterprise resource planning is a type of software that is designed to streamline core business processes across an organization. In other words, they help manage day-to-day business activities such as
- Accounting
- Procurement
- Project management
- Risk management
- Compliance
- Supply chain operations
As an enterprise IT system, ERPs serve as a centralized platform. It enables real-time data sharing between different departments. Furthermore, ERP systems get rid of data silos and maintain transparency. This way, they increase efficiency and help organizations make informed decisions.
Popular ERP Systems
Some of the most popular ERP systems in use today are
- SAP ERP
- Oracle NetSuite
- Microsoft Dynamics 365
2. Enterprise Asset Management
Need a set of specialized tools to manage your organization’s physical assets like equipment and infrastructure? That’s what EAM or enterprise asset management systems are for.
- Most EAM systems include features such as
- Asset tracking
- Preventative maintenance scheduling
- Work order management
- Real-time performance monitoring
With a good enterprise IT asset management system, you can maximize asset performance, reduce downtime, optimize maintenance schedules, and ensure operational efficiency. Want to reduce costly disruptions? An EAM system can help you identify potential issues before they lead to failures. For that, you would need to integrate the system with IoT sensors and predictive analytics.
Popular EAM Systems
The most widely used EAM systems are
- IBM Maximo
- Infor EAM
- SAP EAM
3. Customer Relationship Management
Managing customer relations is a critical aspect of running a business. This can become an incredibly challenging task without proper enterprise management solutions. A good CRM software, as part of your enterprise management solutions, offers you tools that help manage and improve customer interactions. It also centralizes customer data and automates various processes. Ultimately, good customer relationship management, supported by enterprise management solutions, drives sales and improves overall business performance.
With modern CRM systems, you get features like
- Contact management
- Sales pipeline tracking
- Marketing automation
- Customer support integration
These features make it easy for businesses to store customer information and monitor interactions. Reporting dashboards and analytics also provide valuable insight into sales performance.
Popular CRM Systems
The most popular CRM systems in the market today are
- Salesforce
- HubSpot
- CRM Zoho CRM
4. Supply Chain Management
Coordinating an organization’s entire production flow is no joke! That’s why you need a sturdy supply chain management system. It allows you to monitor production. You can also use it to optimize the production and distribution of your company’s goods.
The global supply chain is a complex network. Because of this, the entire process of turning raw materials into final products, and getting that final product to the ultimate buyers involves several intricate steps. A good SCM system aims to improve this process and make all the steps more efficient. It also streamlines business activities to maximize customer value and eliminate waste.
One of the more popular enterprise IT managed services, SCM offers some great features like
- Demand forecasting
- Inventory tracking
- Order management
- Logistics optimization
- Supplier collaboration
All of this contributes to customer satisfaction and reduced operational costs.
Popular SCM Systems
- SAP SCM
- Oracle SCM Cloud
- Blue Yonder
5. Enterprise Content Management
In today’s digital age, content is the currency that funds and fuels transformation. It holds all the useful customer information. Now, imagine a software system that allows you to take full advantage of the company’s knowledge and customer information embedded in its content. That’s precisely what enterprise content management system does.
When delivered as a cloud-based solution, ECM becomes the perfect enterprise IT as a service.
Here, a vendor manages the infrastructure and software. However, the organization gets to access and utilize features such as
- Document management
- Workflow automation
- Content search and retrieval
- Compliance and security
When managed effectively across an organization, the content can then be used to automate business processes and engage customers.
At its core, ECM is a combination of methods, strategies, and tools. It helps organizations manage information throughout its lifecycle.
Popular ECM Systems
- Microsoft SharePoint
- OpenText ECM
- Laserfiche
6. Enterprise Business Intelligence
Modern business leaders want their companies to be more data-driven. In fact, if you research the top trends in analytics, you will find a growing demand for insights at every organizational level. Today, the success of a business hinges on the team’s ability to make informed decisions. That’s why enterprise business intelligence has become so crucial in every industry.
Though it is related to enterprise IT solutions in that they both involve managing data, BI systems have some significant differences. Enterprise business intelligence focuses primarily on analyzing data to extract insights from it. This insight is then used to make informed business decisions.
A few key features of enterprise business intelligence are
- Data integration
- Interactive dashboards
- Advanced analytics
- Real-Time Reporting
In the last few years, many industries such as retail, finance, healthcare, and more have found practical uses of BI systems.
Popular BI Systems
Microsoft Power BI Tableau Qlik Sense When discussing the different types of IT enterprise systems, these are the ones that get the highest mentions.
Why Your Business Needs Reliable Enterprise IT Solutions
At this point, organizations cannot afford to ignore enterprise systems. These technologies play a vital role in the operations of most businesses in a variety of industries.
Sure, if you don’t have much knowledge of the matter, it would seem too complicated for you. That’s when you can hire enterprise IT support or managed services!. However, when outsourcing this particular aspect of your business, make sure you choose a reputed firm. Firms like Samtech with sturdy a reputation and years of experience are certainly the right choice.
